For CPG supply chain leaders
Monday morning.
9 checks.
The deduction triage that catches 80% of preventable chargebacks before Finance writes them off.
PIXELS AND CLICKS
Swipe →
The cost of waiting
Deduction disputes filed within 7 days win 75-80% of the time
15-20%
win rate after 60 days
ENDLESS COMMERCE
02 / 10
The 3 phases →
Phase 1
Before the truck
PO vs. sales order
Quantities, UOM, and ship-to match the retailer PO
Item cross-references
Retailer SKU maps to the correct internal item
Pick ticket vs. order
Warehouse picked what the ERP released
03 / 10
Phase 2 →
Phase 2
During transmission
ASN vs. ship-confirm
856 carries actual carton count, not order-release quantities
997 acknowledgment
Retailer accepted the ASN without a syntax reject
824 application advice
No business-rule rejection on the ASN content
04 / 10
Phase 3 →
Phase 3
At the dock
BOL vs. ASN
Carton count on the bill of lading matches the 856
POD vs. BOL
Proof of delivery confirms the carrier handed over what it picked up
Retailer receipt vs. ASN
Received quantity in the portal matches what the ASN declared
05 / 10
The math →
The math
50-80%
chargeback reduction from focused remediation
When your top chargeback category is ASN accuracy or timing, the fix is usually one sequencing change or one mapping correction.
BOLD VAN
06 / 10
The trap
Filing without the chain
When your team disputes with an ERP screenshot, the retailer denies it. The screenshot proves one number. The retailer scored a different number from a different document.
Build the evidence chain before you file. Nine checks. One row of numbers.
07 / 10
The shift
From reactive disputes to Monday triage
One structured review per week catches the gaps before they become permanent write-offs.
Before
Finance discovers deductions on the remittance. Dispute window already shrinking.
After
Supply chain runs 9 checks Monday morning. Catches the gap while documentation is fresh.
08 / 10
Recovery rate →
The recovery
31% manual vs. 54% structured
Brands using structured recovery workflows recover 54% of deduction value. Manual-only teams recover 31%.
The difference is process, not headcount.
FINORTAL 2025
09 / 10
Pixels and Clicks
EDI and deduction diagnostics for CPG suppliers
Full 9-check triage walkthrough with evidence templates, on our site
OTIF Deduction Assessment traces root causes across 90 days of scorecard and remittance data
Guarantee: measurable chargeback reduction or the fee is refunded
pixelsandclicks.com